Five mega trends in unified communication

Mike Rhodin, Lotus Software general manager, came up with five predictions about global unified communications while delivering his key note at the VoiceCon 2008 March, this year at Orlando. They are:

The virtual workplace will become the rule: Desk phones and desktop computers will gradually disappear, replaced by mobile devices, including laptops that take on traditional office capabilities. Social networking tools and virtual world meeting experiences will simulate the feeling on being there in-person.

Instant messaging and other real-time collaboration tools will become the norm, by passing e-mail: Just as e-mail became a business necessity, a new generation of workers has a new expectation for instant messaging as the preferred method
of business interaction.

Beyond phone calls to collaborative business processes: Companies will go beyond the initial capabilities of IM, like click-to-call and online presence, to deep integration with business processes and line-of-business applications.

Interoperability and open standards will tear down proprietary walls across business and public domains: Corporate demand for interoperability and maturing of industry

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